Job Information

Ryder System Customer Service Representative - Day Shift in WILMINGTON, Illinois

Position Description

Our team is growing!

Ryder is hiring immediately for Warehouse Customer Service Representatives inWilmington, IL

Under supervision from a supervisor or manager , the Customer Service Representative provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

About the position:

  • Consistent pay:$20.25/hour

  • Schedule:Monday-Friday 7:30am-4pm

  • Requirements:

  • Previous customer service experience

  • Previous experience using Microsoft Excel

  • Must have strong analytical skills

  • Previous SAP experience preferred, but not required

  • Other requirements:Must be able to pass a criminal background check and drug test.

Apply Now!

Call or Text "Wilmington" to Cheri at

904-659-5803 for more info!

Ryder values our Employees and their Referrals.

Receive a$1,500 Referral Bonusfor every referral who starts.

Why Ryder?

  • Ryder offers a comprehensive benefit package of Medical, Dental and Vision. Additionally, the other benefits we have: 401K, Paid Holidays and PTO for Full Time employees!

  • We have a SIGN ON BONUS for $1000.00 for Full Time Employees!

  • Bonus is only being offered for a limited time and will be paid out in increments

  • Must be an active employee at time of bonus payout

  • Additional terms and conditions may apply to include satisfactory performance and attendance requirements to receive bonus.

  • This Ryder site also has some additional incentives for full time employees! We have a lucrative productivity incentive where you make up to an additionally $6.00 an hour for your performance. We also have a Perfect Attendance Incentive. We award employees with an incentive for the calendar month, quarter and year! Plus any work performed over 55 hours in the pay week is paid at double time! Last, but not least we also have Ryder Referral program! Once hired, you would be able to participate in our warehouse referral bonus. This bonus recognize our employees who recommend warehouse candidates for full time jobs openings at Ryder. In exchange for referring a former colleague, friend, neighbor and etc. that gets hired on, we pay you!


  • High school diploma or equivalent

  • Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred

  • Has the ability to make quick, reliable decisions that represent both the customer and Ryder

  • Has strong written, organizational, and verbal communication skills

  • Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)

  • Knowledge of WMS systems preferred

  • Experience operating forklift equipment preferred

  • Equipment certification may be required


  • Performs adminstrative tasks for area or shift

  • Maintains filing systems and documents per Standard Operating Procedure (SOP)

  • Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims

  • Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork

  • Processes returns in Warehouse Management System (WMS) and maintains paperwork

  • Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances

  • Using the location's WMS system, updates area or shift metrics as needed

  • Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Posted Date 3 weeks ago (11/16/2022 11:12 AM)

Requisition 2022-131462

Category Logistics/Distribution/Transportation Management

Employment Type Regular-Full time

Travel Requirements 0-10%

Position Code 1000923