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Ryder System Driver Manager - 1st Shift - Logantownship, NJ in Wilmington, Delaware

Current Employees:

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The Driver Manager internally titled, Customer Logistics Manager main responsibility will be to manage approximately 25 to 35 local drivers to ensure customer transport needs are met.

  • Manages and directs work of drivers to maximize productivity and provide safe, on time delivery to our valued customer base while balancing the driver's performance.

  • Have the managerial courage to make intelligent daily operational decisions effecting the business.

  • Responsible for managing customer delivery commitments which includes managing driver time off requests for vacations, personal time off, equipment maintenance issues and traffic delays.

  • Manage and encourage driver optimum performance and satisfaction by proactively monitoring driver wait time at shippers and consignees, dwell time between loads, address driver complaints/grievances and take action on behalf of the driver as needed, including determining when additional pay is appropriate, approved and in process.

  • Insure prompt payroll processing for drivers with proactive steps and communication with payroll department as needed.

  • Compute daily checklist to ensure compliance with company goals (KPIs) and verification of all fundamental accomplished

  • Manager driver files.

  • Manage drivers are meeting DOT regulations and compliance.

  • Building rapport, coach, and effectively motivate drivers based on their performance.

  • Other duties may be assigned

Occasional weekends will be required based on operation and or client needs.

Additional Responsibilities

  • Performs other duties as assigned.

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Ability to work within international functional teams

  • High level analytical ability where problems are unusual and difficult

  • Demonstrated technical and professional skills in job-related area

  • Ability/willingness to travel to customer locations in support of GM Crisis Events

  • Off shift support in the event of critical customer network disruption or crisis

  • Makes decisions in a a timely manner

  • Strong oral and written communications skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

Qualifications

  • Associate's degree required

  • Bachelor's degree preferred Related field

  • Five (5) years or more Logistics, Transportation, Warehouse or industry related field experience required

  • Five (5) years or more Previous plant experience required

  • Five (5) years or more Contingency planning and crisis management support experience required

  • One (1) year or more direct supervisory experience required

  • Five (5) years or more 3PL experience required

  • One (1) year or more LLP (lead Logistics Provider) background required

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Job Category: Logistics

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Requisition ID: R27412

Job Type: Full time

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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