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The Vehicle Sales Representative is the frontline Sales Agent for Vehicle Sales. The VSR must work with all functional groups within the Organization (Sales, Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service.
Sales and Marketing:Frontline Sales Representative for Vehicle Sales, in person, online and via phoneResponsible for executing the UTC’s marketing plan, this includes product selection for periodicals, trade associations, and industry specific marketing campaignsCoordinate outbound marketing efforts, including but not limited to phone calls, marketing mailers, and Thank You cards.Act as liaison between Asset Management, Rental and Lease product LinesResponsible for the overall accuracy and content of the Lead Tracker database. Accuracy of this process will measure the effectiveness of the UTC marketing efforts.Complete understanding of the used vehicle market place and local competitorsCover for the VSM at their location, as well as other locations when needed, in their absence as required by business needs.Responsible for structuring and selling all ancillary products (Finance and Extended Warranty) to meet customer needs, and fulfill Ryder’s expectations.Develop and expand relationships with existing customer base utilizing all avenues of communication and resources to ensure customer retention levels are met and exceededInstall sold signs/mark vehicles as directed
Inventory Management:Manage overall effectiveness of the UTC website for content and data accuracy. Provide feedback for development.Accountable for all vehicle inventory movement within the UTC’s area of operations, including offsite and satellite locationsMaintain key tracking system for inventory management and vehicle securityResponsible for Vehicle quality and appearance utilizing washing, detailing, and vehicle exercise programPerform weekly yard check with required documentation from off-site locationsOccasionally drive truck within the UTC boundaries to properly align inventory
Administrative:Managing unit files and sales recording systems including titling, licensing, and legal sale documentsManage mandatory compliance requirements, i.e. Sarbanes Oxley, Safety STAR Program and related company communications/initiativesMaintaining Cash log, collect funds accurately and timelyManage the UTC supply inventoryMaintain vehicle sales compliance with local, state, Federal and other regulating agencies
Increase location sales by assisting with all the aspects of the sales process
Maximize proceeds for vehicles sold by improving retail activity
Maximize sale time by providing sales support to the VSM
Maximize customer retention by enhancing the sales process and reaching out to new and existing customers
Ensure the location is Sarbanes Oxley compliant in all required areas.
Maximize productivity by maintaining a neat and orderly work environment in all areas to the UTC
Performs other duties as assigned.
Skills and Abilities
Performs work independently with minimal supervision
Must be high energy, self motivated, self directed
Ability to drive multiple projects to successful completion
Capable of multi-tasking, highly organized, with excellent time management skills
Must be goal oriented with high drive for results and assertiveness, deals well with ambiguity
Strong verbal and written communication skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Flexibility to operate and self-driven to excel in a fast-paced environment
Detail oriented with excellent follow-up practices
Proven ability to effectively work with the general public and customers
Ability to work independently and as a member of a team
Bachelor's degree preferred Related field, or 8 years relevant sales experience
Four (4) years or more Sales experience required
DOT Regulated: No
Job Category: Sales Support
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.