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Ryder System Warranty Coordinator I in Springfield, Illinois

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The Warranty Coordinator I provides support to an assigned group of Warranty Claim Processors, by gathering information required to make claim determination or process a warranty claim.

Please note this role is REMOTE from anywhere in the US

Essential Functions

  • Issues additional information requests to Ryder locations

  • Follows-up on requests via e-mail and phone calls

  • Maintains organized files

  • Tracks in-bound e-mails

  • Follows all requests to a final status and returns to processor

  • Researches vehicle and repair information

Additional Responsibilities

  • Assists a group of Warranty claims processors in gathering information needed to write or make a warranty determination for a Warranty claim

  • Performs other duties as assigned

Skills and Abilities

  • Excellent clerical, organizational skills, computer skills required

  • Strong oral and written communications skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, with excellent time management skills

  • Detail oriented with excellent follow-up practices


  • H.S. diploma/GED required

  • Prior clerical experience required

  • Experience with Microsoft Excel required



DOT Regulated


Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policy

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.