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The Group Manager II, Logistics is typically responsible for multiple locations for one large customer or multiple customer accounts with approximately $8M to $11M in operating revenue taking into consideration business complexity. It includes the management and improvement of services provided to the customer(s), as well as the development and implementation of customer performance measurements. May assist with business development initiatives and new locations startups. This position is responsible for leading, guiding, training and directing Logistics Managers (LM), Senior Logistics Managers (SLM), and/or Group Logistics Managers (GLM). This position has profit and loss responsibility for assigned account(s).
All work is subject to review by the DCL and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc. Error could result in customer dissatisfaction, loss of inventory, loss of profit, safety or security incident.
Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
Manage one or more customer account(s) to meet established metrics and performance expectations. Manage the customer relationship and identify potential opportunities for business growth.
Ensure financial objectives are met and grow revenue for assigned account(s).
Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).
Hire, train, supervise, and coach/mentor direct reports and management team.
Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.
Manage the profit and loss statements for assigned account(s) and implement actions as needed.
Performs other duties as assigned.
Bachelor's degree in business, logistics, supply chain or a minimum of 8 years of relevant work experience required.
Master's degree preferred.
Eight (8) years or more experience in supply chain, logistics, warehouse or industry related field.
Five (5) years or more experience supervisory experience
experience providing customer and senior level management presentations preferred. preferred
Four (4) years or more experience Minimum of four years Profit and Loss experience preferred. preferred
experience Demonstrated experience developing and implementing complete logistics solutions and project management skills required.
Three (3) years or more experience customer interaction
experience Prior experience in leading teams in a LEAN work environment is preferred. preferred
. Excellent problem solving skills, use of formal Root Cause Countermeasure Systems preferred.
. Excellent oral and written communications skills with demonstrated leadership capabilities.
. Strong organization, analytical and computer skills.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
. Ability to create and develop an inclusive and engaged work environment across the enterprise.
. Effectively guide profit and loss actions using current data sets.
. Ability to work independently and as a member of a team.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detail oriented with excellent follow-up practices.
Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic level.; advanced level; preferred.
Knowledge of Warehouse Management Systems (WMS) .
; advanced level; preferred.
Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s).; advanced level.
Knowledge of Lean principles, systems and tools.; advanced level.
Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.