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Job Information

Ryder System Field IT Infrastructure Specialist in SPRING HILL, Tennessee

Position Description

The IT infrastucture Specialist - Support Specialist will provide Level 2 production support to Ryder accounts, utilizing first hand knowledge of the systems and infrastructure at the SCS sites.




  • Bachelor’s degree in computer science or equivalent

  • Three or more (3+) years of experience in a related field

  • Network and systems configuration and deployment

  • Strong oral and written communications skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate, self-drive to excel in a fast-paced environment

  • Capability to multi-task, strong organization, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Knowledge of Microsoft Windows systems, network systems, and internal Ryder culture


  • Manage new customer site infrastructure startup projects from beginning to end

  • Order all hardware for the new site using Ryder-defined processes and procedures

  • Order services for the new site utilizing Ryder-defined processes and procedures

  • Engage other support teams to insure a successful on-time startup

  • Install and configure hardware and software at the new startups, including but not limited to: network hardware, workstations, handheld computers and printers

  • Provide assistance to field sites in troubleshooting problems, either by phone or onsite, as required

  • Other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Posted Date 4 weeks ago (11/8/2019 10:32 AM)

Requisition ID 2019-80348

Category Information Technology

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 8470