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The Employee Engagement Manager is responsible to manage all activities associated with the efficient operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and safety.
Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures.
Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.
Be the liaison between operations and recruiting to maintain needs of the Spring Hill Operations.
Develop and drive a an actively engaged workforce.
Measure and monitor workforce culture and engagement.
Develop systems to reduce and manage turnover.
Work cross functionally between operations and HR structures to ensure workforce needs are being met.
Skills and Abilities
Builds and manages effective teams
Strong leadership and motivating skills
Strong verbal and written communication skills
Bilingual, English and French (for Quebec locations only)
Effective interpersonal skills
Excellent interpersonal skills within a diverse team environment
Demonstrates problem solving skills
Demonstrates analytical skills
Excellent organizational skills
Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines
Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required)
Bachelor's degree required in business, logistics, transportation. A combination of other education and experiences will be considered.
Five (5) years or more in the management of warehouse and/or transportation operations required
DOT Regulated: No
#INDexempt #FB #li-post
Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.