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Ryder System Group Transportation Manager in NOVI, Michigan

Position Description

Ryder is a leading provider of asset and non-asset based services across the US, Canada and Mexico. Our blended services model handles millions of loads annually across all surface modes. With our next generation technology providing BI and technology enhanced solutions, Ryder has become the industry leader in transportation performance and services.

Group Logistics Manager Opening - (Novi, Michigan)

The FMG leader will direct the overall activities of the branch to continually foster sales growth, account penetration and high concierge service levels. This role will serve the customers, asset backhaul division and partner carrier base.

Responsibilities

  • Identify and recruit talent that can accelerate growth to the Ryder FMG aggressive targets

  • Responsible for training, mentoring, performance management, and retention

  • Accountable for profit/loss and budgeted growth goals of brokerage organization.

  • Participate in existing customer QBR’s as well as new customer opportunity meetings.

  • Customer Management: Growth and assignment to AE per client.

  • Execute as well as help to develop brokerage strategic plan.

  • Generate leads for new business development.

  • Monitor revenue and profit results/trends to budget expectations.

  • Monitor individual performance (day, week, and month).

  • Contact customers to assess customer satisfaction and new opportunity.

  • Manage brokerage metrics for assigned team and report out performance to leadership

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Requirements

  • Bachelor's degree in Business, Industrial Engineering, Logistics or related field or (8) eight years equivalent work experience

  • A minimum of (8) eight years of transportation operations experience, including: carrier management, transportation planning, project management and customer interface that is required for this position

  • A minimum of (2) two years supervisory experience

  • Experience in developing budgets, cash flow analysis, charge-back allocations, and making financial recommendations such as buy/build, lease/purchase, etc.

  • Intermediate skills in MS Excel, such as freezing/unfreezing panes, hiding/unhiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options

  • Intermediate skills in MS Word, such as using mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar

  • Intermediate skills in MS Power Point such as working with templates, using multimedia objects and custom animations, adding interactions, and publishing completed presentations

ADDITIONAL REQUIREMENTS:

  • Masters Degree preferred

  • Advanced knowledge of logistics and the ability to integrate supply chain components

  • Develop transportation strategy to support client's logistics strategy

  • Define transportation strategy based on new business requirements

  • Previous experience conducting presentations and supervising others is required

  • Knowledge of TM capabilities used within their assigned account(s) - TM, CM, ROL, etc.

  • Solid written and oral skills with a strong ability to work with others (customer, carriers & Ryder)

  • Previous experience with financials and a financial acumen is required

  • Aptitude to gain further competency in Statistical and/or Transportation Analysis tools (Minitab, SAS, Metlab, i2, Tmod, ILPS) - Ryder TM Operating Tools (Miles, TIS, i2TMS, Ryder On line)

Responsibilities

  • Position is responsible for customer satisfaction, employee selection/development, organic revenue growth and achievement of aggressive financial targets

  • Applies product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for Ryder

  • Work cohesively with all Ryder internal Subject Matter Experts including Sales, Transportation Management Center operations, Supply Chain Excellence, Marketing, Pricing, Finance, & IT

  • Accountable for customer satisfaction

  • Alignment of efforts and results to customer requirements and scope of work

  • Development and management of Field Support teams including staffing and workload planning Development of Field Support Strategies New customer implementation support Development and monitoring of Field Support measures of performance Development and management of corrective actions and continuous process improvement Development and improvement of standardized work processes Financial Management & Reporting Account Performance Management & Reporting Supervises others (hire, promote, coach, development and performance management) Strategic customer initiatives

  • Develop saving opportunities for Ryder and customer Organic revenue growth within Client portfolio

  • Manages crisis situations by taking charge and obtaining necessary resource support resolve problems

  • Establishes and maintains effective relationships with customers and gains their trust and respect

  • Ability to negotiate with customers as new opportunities are identified, priced, negotiated and implemented

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Locations US-MI-NOVI

Posted Date 4 days ago (12/2/2019 3:50 PM)

Requisition ID 2019-80092

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 10-20%

Position Code 8911

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