Ryder System Coordinator, Transportation/Freight Bill in Novi, Michigan
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Responsible for supporting Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. The Transportation Coordinator II will handle defined processes, repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.
Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
Proactively monitor/manage key performance indicators: FBAP, 12TMS, Ryder Online, Transportation Intelligence System
Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis and all other customer specific inquiries
Process and distribute weekly customer metrics
Ability to interact with carriers and clients in resolving problems
- Performs other duties as assigned.
Skills and Abilities
Able to prioritize, organize and accomplish work
Strong verbal and written communication skills
Able to have professional presence
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Demonstrates problem solving skills
Works on problems of moderate scope where analysis of situation or data required a review of identifiable factors
Exercises judgment to recommend appropriate action
Develops and delivers effective presentations
Ability to build strong customer relationships
H.S. diploma/GED required, one yr. experience or accredited internship/cooperative experience
Bachelor's degree preferred in Transportation Management, Logistics or Business Administration
One (1) year or more experience working with customers or carriers preferred
One (1) year or more previous transportation experience in Customer Service, Accounting required
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.