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Ryder System Coordinator, Transportation/Freight Bill in Novi, Michigan

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Summary

Responsible for supporting Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. The Transportation Coordinator II will handle defined processes, repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Essential Functions

  • Ensure that the output of TM centralized processes meet solution design specifications and customer requirements

  • Proactively monitor/manage key performance indicators: FBAP, 12TMS, Ryder Online, Transportation Intelligence System

  • Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis and all other customer specific inquiries

  • Process and distribute weekly customer metrics

  • Ability to interact with carriers and clients in resolving problems

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Able to prioritize, organize and accomplish work

  • Strong verbal and written communication skills

  • Able to have professional presence

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Demonstrates problem solving skills

  • Works on problems of moderate scope where analysis of situation or data required a review of identifiable factors

  • Exercises judgment to recommend appropriate action

  • Develops and delivers effective presentations

  • Ability to build strong customer relationships

Qualifications

  • H.S. diploma/GED required, one yr. experience or accredited internship/cooperative experience

  • Bachelor's degree preferred in Transportation Management, Logistics or Business Administration

  • One (1) year or more experience working with customers or carriers preferred

  • One (1) year or more previous transportation experience in Customer Service, Accounting required

Travel

None

DOT Regulated

No

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Job Category

Transportation

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policy

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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