Ryder System Business Analyst in NOVI, Michigan

Position Description

We’re hiring people who are:

  • Fun, friendly, outgoing, customer service oriented

  • Tech Savvy, Skilled in MS Excel (pivot tables, anyone?)

  • Driven and goal oriented

  • Team players

  • Looking for a career (not just a job) with LOTS OF ROOM FOR GROWTH in a Fortune 500 company

If this describes you , then you’ve clicked on the right job!

We’re looking for a few great business analysts (AKA Transportation Analyst) to work in our Novi, MI regional HQ! This exciting opportunity gives you great exposure to top management, a long-term career, short term upside, fun, engaging, likeminded coworkers, and of course, the ability to make a difference!

Here’s what your days might look like:

  • Some days you will be dealing directly with our key customers, representing Ryder in the best light you can.

  • Other days you will be in “analytics mode”, identifying problems, needs, and opportunities for improvements.

Then, both individually and collaboratively, you’ll define solutions that will help the organization achieve its goals.

Of course, when you join our team, you’ll get all Ryder benefits including vacation, flex time, Fortune 500 health/dental/medical benefits, retirement plans, stock purchase plans, 401k matching, and discounts on plenty of items including cars. And best of all, many of the people you’ll be working for started in the same role as this one!

If this sounds like a great next step for you, here’s what you should do next:

Click the Apply button and we will be reaching out to you soon!



  • Bachelor's degree in Business, Industrial Engineering, Logistics or related field or (8) eight years of equivalent work experience

  • A minimum of (2) two years of transportation operations experience, including: carrier management, transportation planning, project management and logistics analysis is required for this position

  • Intermediate skills in MS Excel, such as freezing/unfreezing panes, hiding/unhiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options

  • Basic skills in MS Access, such as identifying database components, starting and examining access, opening a database, planning and creating a database, saving and adding records, finding and replacing values in a table, setting field properties, creating reports, and printing reports

  • Intermediate skills in MS Word, such as using mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar

  • Intermediate skills in MS Power Point such as working with templates, using multimedia objects and custom animations, adding interactions, and publishing completed presentations


  • Accredited internship/cooperative experience a plus for graduates

  • Solid oral and written communication skills

  • Aptitude to gain further competency in Statistical and/or Transportation Analysis tools (Minitab, SAS, Metlab, i2, Tmod, ILPS) - Ryder TM Operating Systems (Miles, TIS, i2TMS, Ryder On line)


  • Ensure that the output of TM centralized processes meet solution design specifications and customer requirements

  • Proactively monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems: - FBAP - i2TMS - Ryder Online - Transportation Intelligence System Initiates continuous process improvement activities and monitors results

  • Execute analysis and data preparation in support of sales activities

  • Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis, and all other customer specific inquiries

  • Cohesively work with internal SME(s) to resolve problems and/or support implementations

  • Process and distribute weekly customer metrics and develop customer performance reports

  • Ability to interact with clients in resolving problems and coordinating implementations

  • Participate in TM Kaizen activities as Subject Matter Expert

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-63003

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 8914