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Ryder System Account Executive in NOVI, Michigan

Position Description


We're expanding our brokerage division and have aggressive goals in place. We're looking for dedicated, hard-working professionals to take our team to the next level. In this position you will build your own book of business through relationship building, operations, and cold-calling.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

  • Comprehensive training and the ability to directly affect your income and work/life balance based on your personal performance.

  • Internal management development with a clear line-of-sight and time-frame to your next-level position.

  • Additional and local Ryder resources and business verticals to help overcome any obstacle or challenge you encounter.

  • The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation.

If you possess a strong work ethic and an burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with our Customer’s core values:

Communication, Honesty, Performance Excellence and be able to embrace and utilize Technology as part of your daily routine. In addition, YOU are the management and professional representative of the Ryder organization.

If you work experience and/or education aligns with the Requirements and Responsibilities listed below,

#li-post #indexempt



  • High School diploma or equivalent

  • Bachelor's degree Business, Logisitics, or related field of study preferred

  • Two (2) years or more Business related experience

  • Strong verbal and written communication skills

  • Demonstrates problem solving skills

  • Ability to:

  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Work independently and as a member of a team

  • Demonstrates customer service skills

  • Effective negotiation skills

  • Competitive nature and the drive to contribute to winning culture

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Detailed oriented with excellent follow-up practices

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • MS Office (Outlook, Excel, Word, PowerPoint, etc) (Intermediate level)


  • Identifies and develops relationships with new customers (internal & external facing) to build portfolio of repeatable business through solicitation of available freight within customer network

  • Identifies and develops relationships with transportation providers to cover customer freight portfolio through soliciting capacity

  • Tender accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate

  • Meet growth objectives by growing customer within portfolio. Prepare presentations, develop entry strategy specific to customer needs, review/analyze reports, and provide information of services offered primarily through cold-calling and sporadic face-to-face meetings with customer

  • Negotiate rates with both customers and transportation providers to ensure that margins are achieved for commission targets and account goals

  • Supports all parties with customer credit qualification, claims, Accounts Receivable from customer base, and Accounts Payable issues with carrier base

  • Continuous improvement in all segments of the business

  • Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations. Responsible for timely updating of load statuses to the TMS

  • Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities

  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Locations US-MI-NOVI | US-MI-NOVI

Posted Date 4 weeks ago (3/13/2020 8:36 AM)

Requisition ID 2020-82501

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 8015