Ryder System Senior Transportation Manager - Carrier Management in NORMAL, Illinois
The Senior Transportation Manager internally titled, Senior Logistics Manager position is responsible for the implementation and execution of process management and manages total customer satisfaction in a logistics operation.
As our Senior Logistics Manager you will be immediately responsible interfacing with Operations, Sales Managers, & VP's on carrier teams. You will manage and improve the services we provide to our customers while you develop and implement valuable customer performance measurements, forecasting, managing carrier scorecards and publishing to the carrier base, using the scorecards to manage carrier performance and take corrective action, and develop relationships.
Must be highly proficient in Microsoft365 platform and adept at learning new software.
Bottom line: If you are an engaging, charismatic leader who enjoys overcoming challenges and can successfully drive culture change through metrics and scorecards, enjoy analytics, planning & forecasting, this very well may be the role for you!
Bachelor's degree in Business, Logistics, Organizational Development, Transportation or related field or equivalent work experience is required
A minimum of 5 (five) years Transportation/Logistics experience required
A minimum of 3 (three) years supervisory experience required
A minimum of 2 (two) years P and L responsibility required
Advanced Level Skills in MS Word such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text
Advanced Level Skills in MS Excel such as working with formulas, data tables, pivot Charts, queries, custom functions, data management and analysis
Advanced Level Skills in MS Power Point such as inserting charts, graphs and tables, animation and multimedia, customizing slide shows with hyperlinks, drawing and working with objects, speaker notes and meeting notes, and advanced presentation features
Experience with ground transportation operations including DOT, OSHA and all related safety regulations
Must possess exceptional communication, interpersonal, problem solving and customer service skills
Ability to effectively manage profit and loss statements is necessary
Capable of interacting effectively with all levels of personnel in a fast paced just-in-time cross dock delivery environment
Some Business Development experience preferred
Knowledge of shipping, receiving or transportation preferred
- Management of one or more customer accounts, lifecycle, and extending existing products where feasible, safety issues, profit and loss responsibility, directing the assessment, development, launch and continuous improvement activities related to specific business or product category, and day-to-day customer interface and operation of on-site manager
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Requisition ID 2019-76245
Category Logistics/Distribution/Transportation Management
Employment Type Regular - Full Time (4)
Travel Requirements 10-20%
Position Code 2176