Our team is growing!
Ryder Last Mile is hiring!!!
About the position:
Assignment expected to end in early January
Possibility to become permanent contingent on business needs, performance, and attendance
Schedule: Two shifts available
Monday - Friday, 11:00 a.m. - 7:30 p.m. *OT as needed
Monday - Friday, Noon - 8:30 p.m. *OT as needed
$14.00 per hour + Shift differential of $0.75 per hour for shifts ending after 7:00 p.m.
Requirements: Must be able to pass background check and drug test
The RLM Scheduler is responsible for providing delivery scheduled dates to end customer as well as resolving inventory and service problems. Act as liaison to facilitate customer service issue resolution Provide Customer Service for multiple Ryder Last Mile clients.
About Ryder Last Mile:
Ryder Last Mile, part of the Ryder Corporation, is a final mile delivery service of big and bulky items such as furniture, appliances, exercise equipment, and electronics. We offer our customers innovative technology, white glove deliveries, and unparalleled service.
Strong Safety culture
Stability and growth opportunities
Competitive benefits package, vacation in the first year!
Weekly pay, direct deposit is available!
Forbes’ 2019 list of the “World’s Best Employers”
High School diploma or equivalent
One (1) year or more related experience
Effectively communicate verbally and in writing with associates and/or customers
Follow work procedures and safety rules
Operate Microsoft Office tools & templates
Operate various office equipment as needed
Perform simple math calculations
Read, understand, and follow directions/instructions
Stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
Work specified shift
Work for the set wage amount
Have appropriate eye, hand and foot coordination to properly use various equipment and/or tools
Record and maintain scheduling information
Maintain end customer records by updating account information
Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution
Contribute to team effort by accomplishing related results as measured by established site metrics
Maximize routing capacity on a consistent basis
Report scheduling issues timely
Follow proper scheduling Standard Operating Procedures (SOP’s)
Perform additional duties as assigned by management
Perform other duties as assigned
Job Locations US-OH-NEW ALBANY
Posted Date 4 days ago (9/14/2021 5:37 PM)
Category Admin Support, Clerical & Service Coordinators
Employment Type Temporary-Full time
Travel Requirements 0-10%
Position Code 7900