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The Driver Retention Manager is responsible to manage all activities associated with the efficient operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and safety.
Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures.
Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.
Be responsible for the payroll of employees.
Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management.
Be responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing.
Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations.
Performs other duties as assigned.
Must be available to work on a flexible schedule on the various work shifts
Skills and Abilities
Builds and manages effective teams
Strong leadership and motivating skills
Strong verbal and written communication skills
Bilingual, English and French (for Quebec locations only)
Effective interpersonal skills
Excellent interpersonal skills within a diverse team environment
Demonstrates problem solving skills
Demonstrates analytical skills
Excellent organizational skills
Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines
Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required)
Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required
Excellent knowledge of safety and security requirements advanced required
H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Three (3) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
Two (2) years or more managing and leading direct reports required
Excellent knowledge of Transportation and/or Warehouse Logistics operations. advanced required
Excellent knowledge of safety and security requirements. advanced required
DOT Regulated: No
#indexempt #fb #li-post
Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.