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The Claims Analyst handles complex and high exposure bodily injury and property damage claims under Ryder’s self-administered liability program.
This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts,and other vendors in the
claims-handling processes.
Requirements
Bachelor's degree and/or equivalent experience and seven or more (7+) years of experience in casualty claims required
Strong claim technical skills required
ADDITIONAL REQUIREMENTS:
Demonstrated ability to handle large exposure and complex claims
Strong commitment to the principles of customer focus
Effective interpersonal skills and ability to communicate clearly in verbal and written communications
Complete detailed and quality internal reports
Superior negotiation skills and ability to deal effectively with claimants and plaintiff attorneys
Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology
Requires superior claim technical skills
Comprehensive understanding of insurance coverage
State licenses are a plus
Obtaining necessary licensing will be required within 90 days
Responsibilities:
Responsibilities include but are not limited to:
Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes
Assists Claim Manager in the identification of exposures and recommends solutions
Must possess a comprehensive understanding of all relevant laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico
Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder’s liability program
On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants
Interacts with Law Department on significant cases, and updates field operations personnel on claim status
Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdictions
Routinely interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds
Assists Claims Manager, when appropriate or the manager is out of the office
Helps other team members on technical issues
Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments
Investigates and resolves complex and high exposure claims pursued against Ryder and our insured customers
Ensures the most appropriate and cost effective resolution of all claims is reached and that a high level of customer service is attained
Handles cases in compliance with state statutes
Job Category: Risk Management
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_
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