Job Information

Ryder System Customer Service Representative in Minneapolis, Minnesota

Current Employees:

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You are the driving force behind our company.

Start your career with Ryder today!

At Ryder , our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. The people that work here get why it’s a great place to be- we back up what we say by promoting from within 85% of the time. Working in our truck rental line of B2B can open up a lot of career paths. Let's not forget, we’ve been around almost a century and we’re not going anywhere. That stability is what makes Ryder Ever Better.

You thought that was it? Take a look at a few of these: Ryder's most recently been named a “ Top Company for Women to Work for in Transportation ” by Women in Trucking, one of Fortune Magazine’s “ World’s Most Admired Companies ,” one of “America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) ” by Newsweek.

What about our green initiative?… We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized us with their Supplier Environmental Excellence Award (https://https//www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) .

Hear it from people that actually work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

Grab some more details on the position below and submit your interest if you like what you read… The J ob Summary

The Rental Sales Representative is responsible for acting as the front line customer service agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills. This role is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building.

Where- Multiple locations across the Twin Cities!

The pay & benefits- Competitive hourly rate plus overtime when available. Full benefits package, 401k employer match, and a discount on Ryder shares!

Essential Functions

  • Facilitates the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs

  • Must work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills

  • Sales and Marketing; Handles sales and sales process for inbound calls as well as outbound solicitation

  • Is responsible for executing the business unit's marketing plan

  • Maintains current accurate data within the company's marketing database

  • Is responsible for generating rental, lease and used vehicle sales leads

  • Maintains and expand relationships with existing customer base

  • Maximizes operational effectiveness by coordinating overall inventory levels to meet customer demand Customer

  • Drives profitable revenue growth by maintaining and growing customer relationships

  • Is responsible for overall satisfaction for all internal and external customers

  • Reconciles all customer concerns, issues, disputes in order to maintain the ongoing relationship Communication

  • Maintains composure when addressing stressful situations

  • Clearly articulates Ryder's product and service offerings

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Strong interpersonal, customer relations and problem solving skills and the proven ability to effectively organize tasks and manage time

  • PC literacy

  • Valid driver's license

  • Comfort with driving large vehicles, including 28' straight trucks and tractors with standard transmission and hydraulic or airbrakes, within congested areas

  • The willingness to work shifts and weekends when required

  • Bilingual an asset

Qualifications

  • H.S. diploma/GED required

  • Two (2) years or more in customer service/sales preferred

#LI-post #INDexempt #FB

Job Category: Sales Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

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