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Ryder System Senior Portfolio Manager in MIAMI, Florida

Position Description

The Senior Portfolio Manager is responsible for driving all aspects of project portfolio planning for multiple business projects and initiatives within the technology organization. Works closely with all Project Managers, Agile Project Managers, Technical Leads and Technology leadership teams to ensure project objectives are achieved on time and within budget through the assigned portfolio of projects.

This role will be responsible for regular evaluation and coaching of project team members; review and coaching on project status reporting and dashboards; project financials, including budget, actuals and forecasting accuracy; pipeline management and staffing. This role will work in close alignment with the Delivery Management team and the Agile Center of Excellence to ensure standards are regularly reviewed, aligned and updated to ensure efficient and effective deliveries throughout the Technology organization.


  • Bachelor's degree in business, engineering, Technology or a relevant degree

  • Master's degree MBA or Master’s degree preferred

  • Seven (7) years or more experience in Project Management methodologies

  • Seven (7) years or more experience in Information Technology or Project Delivery leadership; including supervisory experience

  • Seven (7) years or more experience influencing and driving change in a matrixed organization

  • Three (3) years or more experience in Agile Methodologies, Agile Coaching, and Training preferred

  • Significant experience in driving cultural change and how to improve operational performance in an efficient/effective manner

  • Excellent interpersonal, listening, and influencing skills with ability to effectively work at all levels of the organization; strong verbal/communication skills and presentation abilities

  • Communicates well with all levels of the organization

  • Ability to:

  • Adjust delivery styles and approach based on audience needs

  • Anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands

  • Be tactfully persuasive at all levels of the organization

  • Exercise sound judgment in dealing with politically sensitive situations and catering to differing interests. Champions diversity of thought and opinion

  • 'Get the Job Done' regardless of role definition

  • 'Optimize the Whole' through end-to-end value delivery

  • Present information in clear, concise terms to all position levels in the company

  • Quickly gain a high level understanding of the technical and business domains. Creative and efficient in proposing solutions to complex, time-critical problems

  • Shift to the role or tasks needed for each situational

  • Identifies essential skills and attributes to maximize individual contribution and engagement, while igniting passion to foster a high-performance/motivated team environment

  • Builds relationships based on trust and respect. Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results. Attitude of empowerment and transparency: enable a team to become self-directed, willing to share information, collaborate, and engage in crucial conversations

  • Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures

  • Always growing ones craft, learning new tools and techniques to manage oneself and a team

  • Notice differences and issues as they arise and escalate as appropriate. Conflict resolution: facilitate discussion and alternatives or different approaches

  • Willing to challenge the status quo and existing processes with alternative solutions that are conducive to our transformation strategy

  • MS Office including Project, Excel, Visio, and SharePoint (expert level)

  • Deep knowledge of Project Management Methodologies, Frameworks and Tools (expert level)

  • Knowledge of Agile Methodologies, Frameworks and Tools (intermediate level) preferred

  • Experience with Plainview Tool (intermediate level) preferred

  • Certified Project Management Professional (PMP)

  • PMI Agile Certified Practitioner (ACP) preferred

  • Lean Six Sigma Green Belt Certification preferred

  • Certified Scrum Master (CSM) preferred


  • Drives and support process and organizational change around project and product deliveries related to Ryder Transformation. Drive key strategic decisions as a process expert and provides guidance and feedback on critical future state business processes

  • Aligns with Agile COE for both Customer Facing and Internal project initiative in order to build and execute transition strategy from traditional Waterfall delivery to full Agile Delivery throughout the Enterprise. Continually driving necessary cultural changes with Ryder Leadership throughout the transformation

  • Facilitates Project Management coaching and training sessions for the Ryder Enterprise, including but not limited to scrum masters, project managers, business analysts, team members, IT Leadership and Business Leadership on selected tools, processes, and methodologies. Additionally, facilitates coaching on necessary cultural change, educating and influencing team members and Ryder Leadership at all levels of the organization

  • Monitor and report on progress, focused on critical KPIs and supporting metrics (“health check”). Ensures accuracy of Project Health Dashboard and coaches all participants on critical information and communication. Delivers results and proposes changes/adjustments to leadership team members both within IT and the Business

  • Facilitates key leadership meetings around all portfolio projects and technology deliveries within assigned portfolio. Participate in key meetings that directly or indirectly impact the portfolio of projects, keep project stakeholders informed, prepare for and conduct executive steering committee meetings

  • Owns overall staffing for all Portfolio assigned projects, including Agile Project Managers, Business Analysts and others needed to support the success of the deliveries

  • Manage budget, maintain financial plan, track actuals vs. plan, provide monthly forecasts, and report monthly accruals for the assigned portfolio of projects

  • Conducts Quality Assurance reviews of all projects taking place within the business teams

  • Develop executive-level presentations, strategic proposals, tool set request for capital, program updates, set targets, timelines

  • Defines future team structure and needs for approved strategy to be successfully implemented

  • Perform other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-71101

Category Information Technology

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 7812