Ryder System Senior FMS Continuous Improvement Manager in MIAMI, Florida

Position Description

The Senior FMS Continuous Improvement Manager is responsible for deploying and maintaining Business Improvement processes for designated areas through the implementation of recognized Quality Management standards, Continuous Improvement strategies and demonstrated best practices.



  • Bachelor's degree Industrial Engineering or related field

  • Master's degree Industrial Engineering or related field preferred

  • Ten (10) years or more experience in Process or Operations Management

  • Ten (10) years or more experience in Transportation Industry preferred

  • Ten (10) years or more substantial experience in planning and executing DMAIC six Sigma projects and Lean - Kaizen events

  • Ten (10) years or more substantial experience in mentoring lean/Six Sigma Specialists including Black Belts

  • Ten (10) years or more substantial experience in TQM, Value Stream Mapping, Six Sigma, Mixed Model Flow/Pull and other Process Improvement

  • Five (5) years or more Experience Supervisory experience preferred

  • Exceptional analytical, research, mathematical modeling and forecasting skills

  • Exceptional organization, prioritization and planning skills

  • Proven ability to work cross functionally in order to achieve desired results

  • Ability to:

  • Drive multiple concurrent projects to successful completion

  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Work independently and as a member of a team

  • Develops and delivers effective presentations

  • Strong verbal and written communication skills

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Lean/Six Sigma black Belt and/or Lean Sensei Certification

  • Master Black Belt preferred


  • Manage the process that identifies and implements significant Continuous Improvement opportunities to support division and corporate objectives through Project Management, Event Management, Change Management and other best practices

  • Manage the preparation and dissemination of quality management data analysis or reports for use by Maintenance Operations and assist management in their interpretation and application to improve performance

  • Act as a liaison between Maintenance, Engineering, Operations and various stakeholders throughout the organizations for purposes of evaluating and conducting Continuous Improvement projects

  • Coordinate and manage Continuous Improvement programs, establishing and maintaining high quality assurance standards procedures and controls. Manage Continuous Improvement deployment using fundamentals of Lean and Six Sigma

  • Plan, lead and facilitate brainstorming/ideation events, process mapping events, Kaizen/improvement events and Six Sigma teams

  • Complete event planning, perform pre-work, facilitate teams and support event closure and follow-up through Project Management and measurement tracking

  • Develop standards of performance based on process innovation and best-in class practices

  • Manage the preparation, development and publishing of Continuous Improvement materials to include detailed process documentation, process maps and training (webinar) materials. Track Continuous Improvement status, cost savings, training, certification and events by project or account

  • Lead Change Management events and projects; document procedures to implement process changes and measurements

  • Manage the development and implementation of the operational goal setting process

  • Provide guidance and technical knowledge on process and Continuous Improvement projects

  • Educate, coach, mentor and qualify Lean/Six Sigma specialists

  • Review and report on performance against operational objectives and project success factors

  • Ensure the integrity of performance systems and reports

  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-61440

Category Maintenance Management

Employment Type Regular - Full Time (4)

Travel Requirements 10-20%

Position Code 8864