Ryder System Mobile Device Administrator in MIAMI, Florida

Position Description

The Mobile Device Administrator will provide overall management and system administration of the Enterprise Mobile Device Management (MDM) environment.


  • Bachelor's degree in Computer Science/Engineering or equivalent experience

  • Three (3) years or more experience with a MDM tool/solution (Workspace ONE by VMware AirWatch, Microsoft Enterprise Mobility Suite (EMS)/Intune, and/or IBM MaaS360) and expert experience administrating, provisioning, and deploying mobile devices and solutions with a MDM solution

  • Excellent troubleshooting abilities and methodology

  • Ability to:

  • Learn new applications and new technologies

  • Work in a fast paced environment

  • Work independently and as a member of a team

  • Strong understanding of project, software development and systems management methodologies

  • Strong process documentation background

  • Strong oral and written communications skills

  • Experience with managing and supporting Windows 10, iOS, and Android mobile devices (expert level)

  • In-depth experience with quality assurance testing methodologies and practices (advanced level)

  • Experience with multi-site, large environment application package deployments (intermediate level)

  • Experience leveraging end point management tools such as SCCM and/or Ivantiand Windows administration via Active Directory Group Policy (intermediate level) preferred


  • Responsible for MDM administration and management (AirWatch, Intune, and ActiveSync) to include end user/device enrollments and deletions, ensuring mobile implementations are in line with privacy, legal, security policies, and Corporate standards, testing and evaluation of mobile devices against Enterprise MDM Systems

  • Work closely with the Business with mobile device requirements, engineering appropriate solutions, performing piloting, implementations, and providing post release support

  • Work on projects pertaining to applications and/or products impacting Ryder's desktop, laptop, and mobile device configurations. Responsible for mobile device configurations via MDM

  • Mobile device testing, end user troubleshooting, and providing 3rd level technical support to various IT and Business Teams

  • Develop and create documentation that includes conceptual descriptions, task-based procedures, configurations, installations, and reference information

  • Perform other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-67448

Category Information Technology

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 8391