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Ryder System Inside Sales -Customer Success Manager in MIAMI, Florida

Position Description

The Inside Sales -Customer Success Manager will be responsible for driving new business for COOP by Ryder, the sharing platform for commercial vehicles in their assigned territory.


  • Bachelor's degree in Sales/Marketing/Transportation

  • Three (3) years or more experience in commercial vehicle or car rental sales

  • Two (2) years or more experience in a business development position

  • Strong verbal and written communication skills

  • Ability to:

  • Build strong customer relationships

  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Highly thorough and dependable

  • Maintains a high degree of professionalism

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • High energy, self-directed, self motivated and able to work as part of a team as well

  • Full working knowledge of Ryder procedures (i.e. credit, payment terms, insurance coverage, etc.) (intermediate level) preferred


  • Prospecting for new business over the phone to a defined group of prospects to generate new customers for COOP by Ryder

  • Manage a book of business to generate repeat business from existing COOP customers through phone and email engagements

  • Generation activity to highlight key areas of interest. Setup follow-up activities to keep prospects engaged

  • Load all customer interactions into CRM and setup proper follow-up activities for optimum account conversion

  • Guide interested prospects through a platform demo. Use customer knowledge gained through lead

  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Locations US-FL-MIAMI

Posted Date 1 month ago (11/12/2019 9:58 AM)

Requisition ID 2019-80047

Category Product Management - FMS

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 7864