Ryder System Shuttle Liaison in Lansing, Michigan
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Will provide front line supervision and administrative support for the location. Primarily responsible for the assignment of work to hourly personnel, maintain material flow to customer and operate within all Ryder and DOT safety regulations as well as the attainment of daily operational goals within his/her assigned functional area
Independently assign driver duties. Manage, monitor and direct all daily activities to support customer production requirements. Coordinate a seamless shift change ensuring no catastrophic impact to plant production schedule
Coordinating transportation operations with plant and drivers to include route modifications. Direct point of contact on site at customer's location empowered to make decisions and use discretion to resolve issues supporting plant production
First point of contact for equipment failures, accidents, injuries. Initiates repair, notification to authorities, repower of loads and escalation to ensure no production delays at the customer. Prioritizes repair of specialized equipment with multiple vendors
Successfully complete administrative tasks, such as accurately recording driver arrival and departure times in the Logistics Management or Shuttle Management Systems to ensure accurate billing to the customer. Updating Daily Vehicle Inspection Log and complete daily shift passdown
Responsible for monitoring operations and making operational decisions in the absence of the Logistics Manager
Ensure drivers are trained per safety procedures and have appropriate route specific information to include ISO procedures. Direct drivers to complete safety training as required. Perform daily safety audits, safety observations and driver ride alongs as required
Independently identify root cause of failures that impact customer and resolve issues expediently. Collaboratively participate in decision making regarding necessary process changes. Successfully implement process changes and monitor compliance
Performs other duties as assigned
One (1) year or more experience in transportation, warehouse or distribution environment
. Ability to prioritize, organize and multi-task to accomplish work . Must possess strong verbal and written communication skills Ability to work independently and as a member of a team. Flexibility to operate and self-driven to excel in a fast-paced environment. . Ability to create and maintain professional relationships within all levels of the organization
MS Office ; level.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.