Job Information

Ryder System Maintenance Manager in Harrisburg, Pennsylvania

Current Employees:

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Summary

The Manager, Field Maintenance position is responsible for the management and execution of a comprehensive maintenance program for their business unit. This position ensures that the RTS key maintenance objectives, plans and strategies are effectively communicated and implemented within their respective business unit.

Essential Functions

  • Lead in Maintenance, planning, performance measurement and continuous improvement processes. Ensures maintenance initiatives are supportive of field organization. Provide business management support. Provide customer satisfaction and retention measurements

  • Implementation of business unit and headquarters maintenance programs. Direct maintenance activities including policy compliance, marketing and sales support, vehicle specifications, asset management. Measure and chart success of maintenance initiatives (key programs). Provide local training support

  • Delivers consistent business unit maintenance processes while leveraging the field creativity. Coordinates Ryder-wide (new structure) and business unit opportunities. Identify and establish maintenance plans that enhance Ryder image with current and potential customers

  • Capture and share best practices. contribute to the creation of the Best Practice Template in the new structure. Facilitate the implementation of new techniques

  • Help improve productivity of sales force. Participate on the sales team as the maintenance technical expert. Participate in the growth of the customer base and the increased retention of the current customers

  • Have high visibility and interface with the General Managers. Be a "value added" resource for the branches. Be the "go to" person to leverage the division knowledge and expertise

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Ability to lead/manage othersStrong leadership and interpersonal skills (internal & external customers) with the ability to influence and persuade on multiple levels

  • Strong verbal and written communication skills

  • Possesses strong technical aptitudeExcellent technical knowledge of specs and applications

  • Ability to quickly respond to changing assignments, work settings and priorities

  • Excellent organizational skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Working knowledge of sales and accounting areas advanced required

Qualifications

  • Bachelor's degree required Related to field

  • Eight (8) years or more Extensive Ryder, maintenance and field experience required

  • Working knowledge of sales and accounting areas advanced required

Travel:

DOT Regulated: None

Job Category: Operations and Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

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