Ryder System Employee Relations Coordinator in Harrisburg, Pennsylvania
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The Employee Relations Coordinator is responsible for gathering information directly from employees, interpreting data, and ensuring the right information is to be used to action change.
Conducting live stay on interviews with drivers at all levels of tenure; digging for more information to understand root issues
Depending on feedback; quickly gets the right people involved when quick action needs to be taken
Prepares analysis and recommendations to drive action for stronger employee engagement and retention
Submits final reports or proposals which may be reviewed by senior management
Skills and Abilities
Active listening skills and works to understand the root of the issues
Demonstrates analytical skills
Strong interpersonal skills; can put people at ease quickly and connect with them via phone
Proven written communication/presentation skills
Highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
High School Diploma or GED equivalent required
Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar
Intermediate level skills with MS Excel such as freezing/unfreezing panes, hiding/unhiding data, setting print titles and page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars and menus, protecting a worksheet, filtering options, and chart formatting options
Able to work different times of the day to capture feedback
Two (2) years or more in related experience required
General Human Resources
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.