Job Information

Ryder System Data Administration Representative I in Franklin, Tennessee

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys_attachment.do?sys_id=a39f83621bd99050632a4223cd4bcb91) .

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

You are the driving force behind our company.

Start your career with Ryder today!

Summary :

The HR Employee Services Data Administration Representative I supports the Data Administration Supervisor by managing employee records, tracking action items, and providing process-related reports. Primarily responsible for supporting intake and resolution of HR transactions initiated via Workday and ServiceNow in accordance with the operations procedural documentation.

Requirements:

  • High School diploma or equivalent

  • Associate's degree or equivalent level of Bachelors in HR preferred

  • One (1) year or more experience in HR or related field preferred

  • One (1) year or more experience in case management system(s) (e.g., ServiceNow; Salesforce, etc.) preferred

  • One (1) year or more experience in HRIS (e.g., Workday, SAP, Peoplesoft, Oracle) preferred

  • Presents ideas and information to customers in a clear, concise manner, exhibiting exceptional communication skills (written and verbal)

  • Adapts communication style to different customer groups

  • Demonstrates attention to and actively strives for understanding of customers’ concerns and opinions

  • Illustrates ability to listen effectively to customer concerns and issues in order to provide applicable solutions

  • Creates an environment that encourages sharing of information within the team, by fostering open dialogue with team members

  • Demonstrates knowledge and comfort in use of computer technologies

Responsibilities:

  • Diagnose and resolve critical transaction issues with the highest level of accuracy, accountability and reliability

  • Monitor and manage work queues in real time while maintaining service-level agreements

  • Escalate to and work closely with Functional Specialists to resolve complex transactions

  • Provide feedback on development procedures, standards control and updates

  • Performs other duties as assigned

Job Category: HR Compliance

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

#wd