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This position will support the goals of the Ryder Sales University program, which is focused on enhancing the effectiveness of the sales and support talent in the SCS/DTS Sales organization. The program is focused on achieving this through individualized learning paths and coaching. The Sales Coach is responsible for working with field sales leadership to identify specific training and development opportunities for sales individuals with the ultimate goal of improving their productivity and sales skillset. This position will regularly meet with salespeople to review assessments, individual development plans (IDPs), and progress. There will be training facilitation and delivery, Work is independent, with minimal supervision/direction required
Monitor performance and development needs of the sales team. Curate development plans to include coaching, Coach, develop, and motivate salespeople. Follow-up on activities and sessions while evaluating progress in collaboration with sales leader.
Consultant to the field sales leaders
Facilitate and deliver sales training via classroom and webinar. Decides on training delivery method, content and design in conjunction with the Sales Training organization.
Provide recommendation and assistance on training content, design, and modality.
Seek out and deploy continuous improvement opportunities based on program evaluations, leadership feedback, and sales training best practices.
Performs other duties as assigned.
In training sessions will need to leverage Teams for virtual sessions
Independent decision making while coaching or in a training session and on who attends, how to handle non-completions of work and other training management issues in coordination with sales leaders
Skills and Abilities
Excellent collaboration and team building skillsCommunicating and managing through multiple groups: HQ staff, Sales leadership, operations, salespeople and sales associates
Ability to guide, engage, and impart knowledge to othersKnowledge of and experience with coaching models/best practices to establish and maintain credible coaching relationships
Ability to guide, engage, and impart knowledge to othersSkill in helping individuals Identify Goals, Develop Realistic Action Plans, Seek Development Opportunities, and Monitor Progress and Accountability
Ability to effectively facilitate meetings, work sessions, and trainingStrong understanding of adult learning principles to include basic instructional design best practices and facilitation techniques
Ability to influence internal and/or external constituentsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Bachelor's degree required Business and/or Marketing or equivalent work experience
Seven (7) years or more Sales or Account Manager with successful sales and coaching experience within a multi-channel business service environment required
DOT Regulated: None
Job Category: Training and Development
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.