Job Information

Ryder System Sales Enablement Manager in Fort Worth, Texas

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The sales enablement team provides sales leaders and reps with the learning materials, content, and resources to drive growth and success. Partnering with the sales team and broader enablement team, the sales enablement manager will develop and execute impactful, data-driven solutions for transforming the sales process. Success is measured by the overall business impact of these solutions and cross-functional collaboration.

Primary Functions

  • Work with sales leadership to develop, execute, optimize and assess enablement program

  • Determine sales enablement priorities with sales stakeholders

  • Communicate enablement strategy and KPIs to stakeholders

  • Build a trusted relationship with sales reps

  • Serve as a liaison between sales, marketing and product teams

  • Provide effective onboarding and training programs for sales reps

  • Coordinate educational content for ongoing training

  • Facilitate content creation and use with sales and marketing teams

  • Gather and relay feedback to continuously iterate on the enablement strategy

  • Use performance data to identify knowledge or skill gaps across the sales team

Essential Functions

  • Position is responsible for customer satisfaction, employee selection/development, organic revenue growth and achievement of aggressive financial targets

  • Applies product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for Ryder

  • Works cohesively with all Ryder internal subject matter experts including Sales, Transportation Management Center Operations, Supply Chain Excellence, marketing, Pricing, Finance & IT

  • Alignment of efforts and results to customer requirements and scope of work

  • Development and management of field support teams including staffing and workload planning. Development of field support strategies. Developing and monitoring of field support measures and performance

  • New customer implementation support

  • Development and management of corrective actions and continuous process improvement. Development and improvement of standardized work processes

  • Financial Management and Reporting. Account Performance Management and Reporting

  • Supervises others (hire, promote, coach, development and performance management)

  • Establishes and maintains effective relationships with customers and gains their trust and respect. Ability to negotiate with customers as new opportunities are identified, priced, negotiated and implemented

Additional Responsibilities

  • Strategic customer initiatives. Develop saving opportunities for Ryder and customer

  • Manages crisis situations by taking charge and obtaining necessary resource support

  • Performs other duties as assigned.

Skills and Abilities

  • Strong verbal and written communication skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Strong ability to work with others (customer,carriers, & Ryder)Comfort around higher management

  • Develops and delivers effective presentations

  • Effective leadership and command skills, and decision quality

  • Developing direct reports and others

  • Ability to lead/manage others

  • Innovation Management, Managing & Measuring work, motivating others

  • Ability to build strong customer relationships

  • Ability to negotiate & drive for results

  • Possesses strong technical aptitude

  • Demonstrates problem solving skills

  • Demonstrates analytical skills

  • Strategic agility

  • Builds and manages effective teams


  • Bachelor's degree required in Business, Logistics or related field of study or minimum 8 yrs. experience

  • Master's degree preferred MBA, Logistics or related field

  • Eight (8) years or more Sales related experience required

  • Eight (8) years or more previous experience supervising others required

DOT Regulated: No

Job Category: Transportation

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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