Ryder System Solutions Design Senior Manager - Tech & Healthcare in DALLAS, Texas

Position Description

The Solution Design Senior Manager is a supporting role that is aligned by either industry verticals or by design discipline and helps manages the new business pursuit team and individual opportunities. The incumbent will manage a sub-set of pursuit team members to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. He/She will lead and manage a sub-set of SD team members, specializing in select design discipline (transportation, warehousing or network design) or industry solutions (e.g., packaging, inbound to manufacturing, integrated transportation, temp controlled). They will develop, mentor & advise a sub-set of SD team members on modeling and design techniques to create, re-design, or optimize logistics networks. The incumbent will act as a specific solution design specialist around more than one discipline. They will effectively communicate the design and solution to internal stakeholders & the client using advance analytical techniques and concepts to understand the business.

Ryder’s Solution Design (SD) associates are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through:

  • Designing solutions that deliver financial value to our Customers

  • Demonstrating an understanding of our Customer’s business

  • Providing feasible designs that are aligned with our Customer’s needs

  • Helping the pursuit team with shaping wins plans consistent with our solution design

  • Providing sustainable designs that are aligned with Ryder’s operational & technical capabilities

  • Writing and delivering a compelling proposal that influences the customer decision to select Ryder

  • Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process

Requirements

  • Bachelor's degree Engineering, Business, Supply Chain Management or Industrial Engineering

  • Eight (8) years or more experience in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) or in the Warehousing/Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations)

  • Superb data organization and cleansing skills

  • Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks

  • Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies

  • Ability to influence the project teams by using facts, statistics, and analytics

  • Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps

  • Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Demonstrate leadership & development skills. Proper placement of our employees and supporting team member's career path and personal development

  • Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint (expert level)

  • Knowledgeable of visualization (Tableau, Microsoft) and database programming (advanced level)

  • Knowledge of effective metrics programs and design networks that are sustainable and measurable (advanced level)

  • Transportation Design:

  • Extensive knowledge of Dedicated Services and Managed Transportation Networks

  • Required knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment

  • Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, Mapping Software ie; Tableau (expert level)

  • Warehouse Design:

  • Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods

  • Required knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS)

  • Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus (expert level)

Responsibilities

  • Project Management - managing cross-functional teams to ensure alignment of solution development with win strategy. Create and manage project milestones, schedule and lead team calls, manage team deliverables, and maintain effective communication across all team members as the solution develops

  • Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings

  • Develop Customer Proposal - write compelling customer stories that clearly articulated value propositions, Ryder's differentiated value, and proposed solution. The Sr. Solution Design Manager is responsible for authoring content and taking ownership for developing the final proposal in collaboration with the Sales Lead

  • Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions relative to costing assumptions

  • Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan

  • Collaborate with Sales leader to develop win strategy (e.g. research industry and customer to understand pain points and Ryder solutions to alleviate, understand competitive landscape to position Ryder to win, stakeholder analysis)

  • Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions

  • Data validation, cleansing, profiling, baseline development & defining scenarios to model

  • Develop optimizations scenarios and strategies that are aligned with objectives

  • Develop and improve engineering tools and methodologies to ensure industry best practices

  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-53617

Category Engineering

Employment Type Regular - Full Time (4)

Travel Requirements 30-40%

Position Code 9571