Ryder System Group Transportation Manager in DALLAS, Texas

Position Description

The Group Transportation Manager is responsible for all client facing transportation management activities including field operations. Client base may include up to 8 clients generating approximately $175 million freight under management. Book of business will generate approximately $7M in operating revenue and $2M in operating margin. In addition to direct client facing responsibilities, position may also support Supply Chain Services vertical as part of integrated solutions.

  • Bachelor's degree in Business, Industrial Engineering, Logistics or related field or (8) eight years equivalent work experience

  • A minimum of (8) eight years of transportation operations experience, including: carrier management, transportation planning, project management and customer interface that is required for this position

  • A minimum of (2) two years supervisory experience

  • Experience in developing budgets, cash flow analysis, charge-back allocations, and making financial recommendations such as buy/build, lease/purchase, etc.

  • Intermediate skills in MS Excel, such as freezing/unfreezing panes, hiding/unhiding data, setting print titles & page breaks, linking workbooks, creating external links, re-directing links, customizing toolbars & menus, protecting a worksheet, filtering options, and chart formatting options

  • Intermediate skills in MS Word, such as using mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar

  • Intermediate skills in MS Power Point such as working with templates, using multimedia objects and custom animations, adding interactions, and publishing completed presentations


  • Masters Degree preferred

  • Advanced knowledge of logistics and the ability to integrate supply chain components

  • Develop transportation strategy to support client's logistics strategy

  • Define transportation strategy based on new business requirements

  • Previous experience conducting presentations and supervising others is required

  • Knowledge of TM capabilities used within their assigned account(s) - TM, CM, ROL, etc.

  • Solid written and oral skills with a strong ability to work with others (customer, carriers & Ryder)

  • Previous experience with financials and a financial acumen is required

  • Aptitude to gain further competency in Statistical and/or Transportation Analysis tools (Minitab, SAS, Metlab, i2, Tmod, ILPS) - Ryder TM Operating Tools (Miles, TIS, i2TMS, Ryder On line)

  • Position is responsible for customer satisfaction, employee selection/development, organic revenue growth and achievement of aggressive financial targets

  • Applies product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for Ryder

  • Work cohesively with all Ryder internal Subject Matter Experts including Sales, Transportation Management Center operations, Supply Chain Excellence, Marketing, Pricing, Finance, & IT

  • Accountable for customer satisfaction

  • Alignment of efforts and results to customer requirements and scope of work

  • Development and management of Field Support teams including staffing and workload planning Development of Field Support Strategies New customer implementation support Development and monitoring of Field Support measures of performance Development and management of corrective actions and continuous process improvement Development and improvement of standardized work processes Financial Management & Reporting Account Performance Management & Reporting Supervises others (hire, promote, coach, development and performance management) Strategic customer initiatives

  • Develop saving opportunities for Ryder and customer Organic revenue growth within Client portfolio

  • Manages crisis situations by taking charge and obtaining necessary resource support resolve problems

  • Establishes and maintains effective relationships with customers and gains their trust and respect

  • Ability to negotiate with customers as new opportunities are identified, priced, negotiated and implemented

Position will be located in Novi, MI or Dallas, TX


  • Bachelor's degree in Business Logistics or Transportation or eight years equivalent work experience is required

  • A minimum of 7 (seven) years logistics (or materials) and transportation experience with a major carrier, dedicated contract or shipper is required

  • A minimum of 3 (three) years of supervisory experience is required


  • The candidate must possess demonstrated experience in developing complete logistics product plans and their implementation, project management, facilitation, and communication skills

  • Knowledge of shipping and receiving preferred


Duties of this position include but are not limited to:

  • Management of one or more customer accounts, lifecycle, and extending existing products where feasible, safety issues, profit and loss responsibility, directing the assessment, development, launch and continuous improvement activities related to specific business or product category and day-to-day customer interface and operation of on-site manager

  • Supervision, development, and performance management of assigned employees and the maintenance of a positive employee relations environment at assigned locations

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-51736

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 10-20%

Position Code 2178