Job Information

Ryder System Location Rental Manager (trucks) in Concord, Ontario

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Ryder offers you a permanent full-time position with annual salary and complete range of benefits (insurance coverage, retirement benefits, etc.)

The Rental Supervisor or Rental Location Manager holds a key position in the Rental Division. Its objective is to maintain and develop local operations while developing management skills. This is one of the main back-up positions for lease or contract sales operations. The job holder is responsible for generating rental income at the assigned locations. It has a direct impact on the asset management of its locations.


College diploma or equivalent work experience

One to two (1-2) years of rental or sales experience

Mastery of the Microsoft Office environment

Ability to build and develop a team

Ability to communicate easily with senior management

Highly energetic, self-motivated, self-sufficient with the ability to focus on multiple projects and activities simultaneously and the ability to thrive in a fast-paced team environment

Good oral and written communication skills both in English and French

Responsibilities: The duties of this position include: fleet analysis planning, market product pricing and customer development. The incumbent is responsible for providing training and supervision at the rental counter, supervision of rental representatives and trainee managers.

The Rental Supervisor position is specifically designed to support the business unit rental locations assigned by the Business Unit Rental Manager.

Sales and Marketing

Coordinate sales and sales processes for inbound calls as well as external solicitation via RSR / MT Responsible for executing the business unit's marketing plan Coordinate and maintain accurate information in the company's marketing department database Maximize market pricing opportunities Maintain and develop relationships with existing customers Meet Ryder's overall market share by successfully executing sales and marketing initiatives

Operations & asset management

Responsible for the overall profitability, operations and asset management of a rental location Maintain compliance with company policies, local, state, federal laws and with other regulatory bodies Full understanding of market conditions to maximize rental fleet utilization

Fleet operations & management

Manage consistently across assigned locations ensuring branding of the Ryder label (i.e. appropriate uniforms, office appearance, fleet condition, point of sale materials, hours opening, etc.) Ensure operational efficiency across all assigned locations Oversee the day-to-day coordination of staff and assets to meet client needs Ensure and maintain a safe work environment Responsible for ensuring effective communication between assigned site operations and maintenance operations Customer Ability to maximize operational efficiency by coordinating the level of inventory to meet customer demand Responsible for coordinating with maintenance departments, asset management, sales and marketing, to ensure customer satisfaction Monitor customer concerns, issues or conflicts in order to maintain and increase customer relationship


Recognize and react quickly to market opportunities Establish constructive and effective relationships with internal and external clients Ability to communicate effectively with all levels of functions Ability to maintain composure during stressful situations Clearly display Ryder's products and services


Responsible for the overall profitability of the rental product line, specifically in meeting expected revenue and margin targets for assigned locations Responsible for maintaining compliance with company policies, local, state, federal laws and with other regulatory bodies Responsible for analyzing and interpreting performance through multiple financial metrics and reports at assigned locations


Create a work environment in which people want to do their best Responsible for overall development and employee orientation to achieve revenue and margin goals Understand the importance of responsibility, reliability and commitment Ability to teach employees to be resourceful, manage effectively.

Job Category: Operations and Support

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 905-302-3924.

Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 905-302-3924.

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