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Ryder System Operations Manager - Distribution in Chicago, Illinois

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SUMMARY

This position will oversee the day-to-day operations within an assign function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area

ESSENTIAL FUNCTIONS

Customer service satisfaction and expectation management

Staffing performance management and development of exempt and non-exempt employees

Manage day-to-day planning and scheduling

Health and Safety Management

State/Local/Federal regulations compliance

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

Associate's degree .

Bachelor's degree Related field preferred.

EXPERIENCE

Five (5) years or more experience Logistics, Transportation, Warehouse or industry related field experience

Five (5) years or more experience Previous plant experience

Five (5) years or more experience Contingency planning and crisis management support experience

One (1) year or more experience direct supervisory experience

Five (5) years or more experience 3PL experience

One (1) year or more experience LLP (lead Logistics Provider) background

SKILLS

Ability to work within international functional teams.

High level analytical ability where problems are unusual and difficult.

Demonstrated technical and professional skills in job-related area.

Ability/willingness to travel to customer locations in support of GM Crisis Events.

Off shift support in the event of critical customer network disruption or crisis.

Makes decisions in a a timely manner.

Strong oral and written communications skills.

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Ability to work independently and as a member of a team.

Flexibility to operate and self-driven to excel in a fast-paced environment.

Capable of multi-tasking, highly organized, with excellent time management skills.

Detail oriented with excellent follow-up practices.

KNOWLEDGE

Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required.; advanced level.

Logistics industry knowledge; advanced level.

Knowledge and understanding of Customer/Company local and Federal regulations.; advanced level.

Fundamental knowledge of Supply Chain Management components.; intermediate level.

Strong knowledge of Manufacturing and Production; advanced level.

LICENSES

TRAVEL

Job Category

Logistics

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policy

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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