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Ryder System Quality Manager - Senior Logistics Manager in Charlotte, North Carolina

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The Senior Logistics Manager, Quality Manager will provide overall leadership of a quality management system in support of a inbound manufacturing supply chain operation. The incumbent will have and maintain high- level interface directly with the customer on a regular basis

Essential Functions

  • Minimum of 5 years Quality Leadership experience. (Preferably in Manufacturing and/or Automotive).

  • Experienced in Managing Quality Department, consists of both salaried and hourly employees across multiple buildings and shifts.

  • In depth knowledge in proven problem solving processes- effectively lead in the detection of non-conformance issues, the initiation of root cause, and the development of countermeasures to resolution (PDCA, Fishbone, DMAIC, etc)

  • Keen focus on continuous improvement

  • Strong communication skills to support meetings at all levels of the company.

  • Experienced in creating and writing standard work instructions

  • Thorough understanding of ISO-9001 2015 compliance requirements.

  • Lead Internal Audit and Layered Audit programs

  • Previous experience working with throughput/data analysis methods.

  • Keen understanding of Industrial Engineering standards

  • Proven track record of working through complex issues while maintaining a positive work environment.

  • Proven Drive for Results work ethic and attitude.

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • rExcellent problem solving skills.

  • Excellent oral and written communication skills with demonstrated leadership capabilities.

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

  • Ability to work independently and as member of a team.

  • Flexibility to operate and self-driven to excel in a fast-paced environment.

  • Capable of multi-tasking, highly organized, with excellent time management skills.

  • Detail oriented with excellent follow-up practices.

  • Strong organization, analytical, and computer skills.

  • Ability to create and develop an inclusive and engaged work environment.

  • Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation (preferred).


  • Bachelor's degree required in Business, Logistics, Supply Chain, or a minimum of 8 years of relevant work experience.

  • Master's degree preferred in Business, Logistics, or Supply Chain.

  • Five (5) years or more in Supply Chain, Logistics, warehouse or industry related field required.

  • Three (3) years or more Supervisory experience required.

  • Two (2) years or more Profit & Loss experience preferred.

  • Two (2) years or more Application experience of Lean principles, systems and tools required.



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Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.




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Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policy

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.