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Ryder System Claims Representative II in Centennial, Colorado

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The Liability Claim Representative II handles property damage claims and low to mid-range bodily injury claims.


Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes

Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants

Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction

Assists Claim Manager in the identification of exposures and recommends solutions

Manages indemnity and expense costs properly

Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds

Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program

Updates field operations personnel on claim status when requested

Supervises outside vendors and experts retained to assist in the investigation

Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments


Performs other duties as assigned


Bachelor's degree related field and/or a minimum of two (2) years experience in casualty claims


Two (2) years or more experience in casualty claims


Demonstrated ability to handle and resolve low-to-mid range liability exposures

Requires strong claim technical skills

Strong commitment to the principles of customer focus

Effective interpersonal skills and ability to communicate clearly in verbal and written communications

Strong negotiation skills and ability to deal effectively with insurers


Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.

Understanding of insurance coverage; beginner level.

Comprehensive understanding of relevant laws and regulations; beginner level.




Job Category

Risk Management

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.