Job Information

Ryder System Customer Logistics Associate in Brownstown, Michigan

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Summary

Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

Essential Functions

  • Payroll/Billing

  • Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management

  • Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)

  • Maintains location A/P log

  • Supply/uniform ordering

  • Maintains all attendance/vacation records for hourly employees

  • Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

  • RD 2000 Responsibilities

  • SOX invoice reconciliation preparation for approval at the highest level

  • Recommends location process initiation and/or improvements needed

  • Any location specific requirements may be required

Skills and Abilities

  • OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • OtherAbility to work independently and as member of a team

  • OtherFlexibility to operate and self-driven to excel in a fast-paced environment

  • OtherCapable of multi-tasking, highly organized, with excellent time management skills

  • OtherDetail oriented with excellent follow-up practices

  • OtherMust possess strong verbal and written communication skills internally as well as externally

  • OtherAbility to prioritize, organize and accomplish work

  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred

  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred

  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

  • H.S. diploma/GED required

  • One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required

  • One (1) year or more Experience in a customer service environment required

  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred

  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred

  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Travel:

DOT Regulated: None

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Job Category: Logistics

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

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