Ryder System Driver Supervisor - 3rd Shift - Training Available in Belvidere, Illinois

Position Description

Position is typically dedicated to an assigned area of responsibility within an account or location. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.

Supervises and directs work of drivers to maximize productivity and provide safe, on time delivery to our valued customer base while balancing the driver's performance.

  • Responsible for managing customer delivery commitments which includes supervising driver time off requests for vacations, personal time off, equipment maintenance issues and traffic delays.

  • Supervise and encourage driver optimum performance and satisfaction by proactively monitoring driver wait time at shippers and consignees, dwell time between loads, address driver complaints/grievances and take action on behalf of the driver as needed, including determining when additional pay is appropriate, approved and in process.

  • Compute daily checklist to ensure compliance with company goals (KPIs) and verification of all fundamental accomplished.

  • Other duties may be assigned

Requirements

  • High School diploma or GED equivalent required

  • Experience with DOT, OSHA, and all related safety regulations required

  • Minimum of 6 (six) months supervisory experience required

ADDITIONAL REQUIREMENTS:

  • 1-3 Years of experience in a transportation, warehouse or distribution environment preferred

  • Proficiency with Microsoft Office Preferred

  • Knowledge/Experience in transportation environment, (i.e. Shipping, receiving and inventory management, distribution or dispatch) preferred

  • Knowledge of warehouse and or software applications, routing and dispatch software systems preferred

Responsibilities

  • Performance management of direct reports. Developing direct reports

  • Employee relations/issue resolution New employee training

  • Disciplinary actions

  • Quality assurance Administrative duties

  • Customer satisfaction/problem resolution

  • Ensure functional area meets all productivity goals and objectives

  • Safety management and reporting

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-60448

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 9977