Ryder Jobs

Job Information

Ryder System Customer Logistics Manager - Last Mile in AVON, Massachusetts

Position Description

We are looking for a passionate and driven Customer Logistics Manager - Last Mile (CLM) to support the Group Logistics Manager with achieving the overall performance goals of a multi-client white glove home delivery distribution center.

*Must be available to work weekends*

The CLM will spend most of their time in the warehouse maximizing the performance of the site. This includes:

  • enforcing company safety standards

  • ensure accuracy and control of client inventory

  • assist with the development of associates through performance management process

  • plan and schedule distribution services

  • direct activities related to dispatching, routing and tracking transportation

  • support an environment that fosters open and positive team communication

  • build a strong rapport with our vendors and clients


  • Previous management experience a plus

  • Experience with cross-dock operations a plus

  • Routing and dispatching experience a plus


  • Associates degree or 4 years of related experience is required

  • Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text

  • Minimum 1 (one) year of supervisory experience required

  • Experience with ground transportation operations including DOT, OSHA and all related safety regulations


  • Bachelor's degree preferred

  • Three to five years experience in logistics, transportation, warehouse or industry related field is preferred

  • Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch preferred)

  • Knowledge of warehouse and or software applications, routing and dispatch software systems preferred

  • Excellent written, verbal and organizational skills preferred


  • Attainment of productivity goals resolving customer issues

  • Quality Assurance Safety Management and reporting New Employee training

  • Employee relations solutions Individual will be working in a dynamic environment focusing on delivery of continuous measurable improvement to the customer

  • Ensure functional area meets all productivity goals and objectives

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-75216

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 2174