Ryder System Warranty Coordinator I in Austin, Texas
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Start your career with Ryder today!
The Warranty Coordinator I provides support to an assigned group of Warranty Claim Processors, by gathering information required to make claim determination or process a warranty claim.
Please note this role is REMOTE from anywhere in the US
Issues additional information requests to Ryder locations
Follows-up on requests via e-mail and phone calls
Maintains organized files
Tracks in-bound e-mails
Follows all requests to a final status and returns to processor
Researches vehicle and repair information
Assists a group of Warranty claims processors in gathering information needed to write or make a warranty determination for a Warranty claim
Performs other duties as assigned
Skills and Abilities
Excellent clerical, organizational skills, computer skills required
Strong oral and written communications skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, with excellent time management skills
Detail oriented with excellent follow-up practices
H.S. diploma/GED required
Prior clerical experience required
Experience with Microsoft Excel required
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.