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Ryder System Solutions Design Manager in ATLANTA, Georgia

Position Description

The Solution Design Manager (warehouse design focus) is aligned by industry verticals and helps manage the new business pursuit team. This position may manage a sub-set of pursuit team members or act as a independent team member to help successfully lead the pursuit from start to finish throughout the various stages of the sales cycle. Key activities include:

  • Manage a sub-set of SD team members or act an independent contributor, specializing in select design discipline (warehousing design)

  • Mentor & advise a sub-set of SD team members on modeling and design techniques to create or re-design warehouse solutions.

  • Act as a specific solution design specialist for warehouse and value-added solution design.

  • Effectively communicate the design and solution to internal stake holders & the client

  • Use advance analytical techniques and concepts to understand the business

  • Incorporate industry trends and best practices for innovative designs (e.g. automation, robotics)

Ryder’s Solution Design (SD) associates are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through:

  • Designing solutions that deliver financial value to our Customers

  • Demonstrating an understanding of our Customer’s business

  • Providing feasible designs that are aligned with our Customer’s needs

  • Helping the pursuit team with shaping wins plans consistent with our solution design

  • Providing sustainable designs that are aligned with Ryder’s operational & technical capabilities

  • Writing and delivering a compelling proposal that influences the customer decision to select Ryder

  • Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process

  • Serve as subject matter expert for warehouse design trends

This position will be specific to designing warehouse and value-added solutions for the Supply Chain Solution division of Ryder.

Experience with warehouse operations and facility design are required.

Experience in transportation design not required (please disregard reference to transportation within requirements requirements)


  • Bachelor's degree in Engineering, Business, Supply Chain Management or Industrial Engineering

  • Eight (8) years or more Experience in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) or in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations)

  • Superb data organization and cleansing skills

  • Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks

  • Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies preferred

  • Ability to influence the project teams by using facts, statistics, and analytics

  • Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps

  • Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint (expert level)

  • Knowledgeable of visualization (Tableau, Microsoft) and database programming (advanced level)

  • Knowledge of effective metrics programs and design networks that are sustainable and measurable (expert level)

  • Transportation Design:

  • Extensive knowledge of Dedicated Services and Managed Transportation Networks

  • Required knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment

  • Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, Mapping Software ie; Tableau (expert level)

  • Warehouse Design:

  • Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods

  • Required knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS)

  • Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus (expert level)


  • Project Management - managing cross-functional teams to ensure alignment of solution development with win strategy. Create and manage project milestones, schedule and lead team calls, manage team deliverables, and maintain effective communication across all team members as the solution develops

  • Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings

  • Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions

  • Develop Proposal - write compelling customer stories that clearly articulated value propositions, Ryder's differentiated value, and proposed solution. The Solution Design Manager is responsible for authoring content and taking ownership for developing the final proposal in collaboration with the Sales Lead

  • Collaborate with Sales leader to develop win strategy (e.g. research industry and customer to understand pain points and Ryder solutions to alleviate, understand competitive landscape to position Ryder to win, stakeholder analysis)

  • Data validation, cleansing, profiling, baseline development & defining scenarios to model

  • Develop optimizations scenarios and strategies that are aligned with objectives

  • Develop and improve engineering tools and methodologies to ensure industry best practices

  • Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions

  • Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan

  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-71254

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 20-30%

Position Code 9572