Ryder Jobs

Job Information

Ryder System R23634 Claims Representative ll in Atlanta, Georgia

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys_attachment.do?sys_id=a39f83621bd99050632a4223cd4bcb91) .

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

You are the driving force behind our company.

Start your career with Ryder today!


The Physical Damage Claim Representative handles low to mid-range exposure physical damage claims under Ryder's self-insured, self-administered liability program. This position manages the repair of commercial vehicles working with preferred vendors as well as appraisers


Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes

Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants

Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction

Assists Claim Manager in the identification of exposures and recommends solutions

Manages indemnity and expense costs properly

Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds

Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program

Updates field operations personnel on claim status

Supervises outside vendors and experts retained to assist in the investigation

Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments


Performs other duties as assigned


Bachelor's degree related field .


Two (2) years or more experience in physical damage claims


Demonstrated ability to handle and resolve low-to-mid range liability exposures

Requires strong claim technical skills

Strong commitment to the principles of customer focus

Effective interpersonal skills and ability to communicate clearly in verbal and written communications

Strong negotiation skills and ability to deal effectively with insurers


Understanding of relevant laws and regulations governing physical damage claims in the U.S.; beginner level.

Understanding of insurance coverage; beginner level.

Comprehensive understanding of relevant laws and regulations; beginner level.




Job Category: Risk Management

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Requisition ID: R27177

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.