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Ryder System Warranty Research Assistant in ALPHARETTA, Georgia

Position Description

The Warranty Research Assistant provides support to an assigned group of Warranty Claim Processors, by gathering information requiired to make claim determination or process a warranty claim.


  • High school diploma or equivalent

  • Clerical experience required

  • Excellent clerical and organizatonal skills, computer skills, and Microsoft Excel experience


  • Issuing additional information requests to Ryder locations

  • Following up on requests via email and phone

  • Maintaining organized files

  • Tracking in-bound emails

  • Following all requests to a final status and returning to processor

  • Researching vehicle and repair information

  • Special projects


  • This position assists a group of Warranty claims processors in gathering information needed to write or make a warranty determination for a Warranty claim.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-74403

Category Admin Support, Clerical & Service Coordinators

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 8488