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Ryder System Compliance Advocate in ALPHARETTA, Georgia

Position Description

The Compliance Advocate will contact customers to request missing trip record documents and provide fuel tax education.


  • High school diploma or G.E.D. required

  • Minimum of 2 (two) years of previous work experience required

  • Intermediate level skills with MS Windows such working with windows and its components, desktop, taskbar, start menu, minimize/maximize/close function, drag/drop, copy/paste, rename, delete, recycle bin, and my computer


  • High school diploma plus occupational specific training

  • (Business school, computer training, junior college classes, etc), usually less than one year preferred

  • Customer service (phone contacts) experience, good verbal skills, problem solving, attention to detail

  • The ability to resolve problems that require the use of basic scientific, mathematical, or technical principles

  • The ability to communicate effectively both orally and in writing

  • The ability to make decisions in absence of formal guidance or guidelines, and/or interpret guidelines for proper application


  • Contact customers to collect missing trip record documents

  • Contact customers and conduct fuel tax education

  • Research and analyze reports to identify customers with missing documents

  • Create Customer and BU reports (excel spreadsheets) Special requests for customers

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-74887

Category Admin Support, Clerical & Service Coordinators

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 9824