Ryder System IT Technical Lead - Salesforce in MIAMI, Florida

Opportunity Details:

Position Description:

The IT Technical Lead - Salesforce is a technical expert who provides leadership in the design, development and delivery of technology enabled applications, products and services within a computing systems environment. Technical leads provide solutions to technical issues and are responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements. This position will provide direct support to the Salesforce platform and applications.


  • Bachelor's degree Computer Science or related field

  • Seven (7) years or more experience in software development using various technologies, platforms, and programming languages with strong object oriented and relational mindset

  • Five (5) years or more experience with Sales Force hands-on experience writing APEX (Classes, Triggers, Visual Force, and using API

  • Five (5) years or more experience with Microsoft SQL Server, Integration Services (SSIS/ETL), and Sales Force Data Loading Techniques or Informatica

  • Strong work ethic in following standards, best practices, design conventions, structure, and optimizing performance

  • Strong analytical and critical thinking to apply to design, use case / scenario planning, exception / conditional handling, and processes

  • Possesses strong technical aptitude. Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management

  • Displays strong passion for technology. Innovator with good ideas, strong problem solving, and a results-oriented attitude

  • Has a strong learning agility; able to pick things up quickly and retain knowledge

  • Can elaborate on technical subject matter effectively and in laymen terms

  • Strong verbal and written communication skills

  • Ability to:

  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Advanced Knowledge in SDLC Lifecycle, Source Controls Systems, Continuous Integration, Developer Reviews, Code Merging/Rollback, Change and Release Management. (advanced level)

  • Advanced Knowledge with developing system Integrations, Web Services, SOAP and REST, and other API, Data Sources (ODBC, OLEDB, and other Drivers). (advanced level)

  • Advanced Knowledge of web development principles and structure (HTML, JavaScript, Security, SSO, Networking/DNS, Certificates, Web Servers (Apache/IIS), Debugging/Tracing). (advanced level)

  • Strong Fundamental Knowledge of relational database concepts and Object-oriented modeling. (intermediate level)

  • Tool Stack: Visual Studio, Eclipse / Welkin, SVN (GIT,Subversion,TFS), SQL, DataLoader, Informatica, Compare Tools (WinMerge,KDiff), ALM Tools, Ticketing (Remedy,JIRA), Fiddler, SoapUI, Redgate, MS Office (intermediate level) preferred

  • Language Stack (all preferred): APEX, HTML, Java/JavaScript,.NET (VB/C#), T-SQL/SQL, SOQL/SOSL. (advanced level)

  • Eloqua experience (beginner level) preferred

  • Salesforce Developer Certification preferred


  • Participates and provides input into the design, redesign and development of technology products and applications

  • Contributes and often leads the specification and software design phases of the software development life-cycle

  • Leads and manages the design and implementation of new software development and enhancement efforts, and coordinates systems installation and software testing with other technologists

  • Assists users with the isolation and resolution of software issues by leading root-cause analysis providing options for resolution and recommendations

  • Partners with the business to establish long-term strategic business and systems objectives

  • Addresses day-to-day production support fixes

  • Works with team members (technical and basis) and subject matter experts (end users) to produce requirements and design documents. Documents all specifications and requirements for implementation and develop Business Process Procedures (BPPs)

  • Provides support for functional testing to ensure that business requirements are being met while following technical standards

  • Acts as project manager for the complete life-cycle of projects as well as for minor enhancements

  • Interacts with program management, team management, ABAP team members, Basis (system administration) and business process team members

  • Reviews current functionality and processes and recommends process and system improvement especially in the areas of MM and WM

  • Documents and support disaster recovery

  • Participates in support packages, enhancements and system upgrades as needed

  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2017-43290

Job Locations US-FL-MIAMI

Posted Date 7/17/2017

Category Information Technology

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 9306