Ryder System Finance/Office Manager in COLUMBUS, Ohio

Opportunity Details:

Position Description:

The Finance/Office Manager is responsible for the operational function(s) of assigned work group(s) in a logistics operation. This position provides direct supervision of employees, ensures compliance with company and location policies, procedures and work instructions in order to provide a safe and productive work environment, optimum customer service and accurate records.

The incumbent may interact with carriers and/or customers depending on the complexity and scope of the organization. All work is subject to review by the LM/SLM and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc., as error could result in customer dissatisfaction, loss of profit, safety or security incidents.

Office Manager

Job Summary :

The purpose of this position to oversee the daily Administrative and Finance functions of a distribution center, including shipping/receiving, packaging, and returns operations. This position provides administrative support to the operations team and functions as the central communication point.

Organizational Status :

This position reports to the Director of Customer Logistics (DCL) for the day-to-day operational related duties. This position works directly with other supervisors and managers within the operations environment, with other support groups such as safety/security, human resources, finance, and the Customer.

Work Performed :

  1. Supervise office administrative staff to help support overall operational success

  2. Supervise the preparation, transmittal, audit, and adjustments of weekly payroll

  3. Weekly Customer billing and audit process

  4. Responsible for month end closing procedures and working with finance for a timely closeout

  5. Processing weekly Accounts Payable (coping invoices, sending to Corporate)

  6. Maintenance of Accounts Payable log that tracks the status of hundreds of vendor invoices throughout a given month. (With assistance of direct report).

  7. Maintenance of Invoice log tracking all Ryder invoices including internal process statuses and payment status with the customer.

  8. Maintenance of all employee classification data in timekeeping system, including function and area.

  9. Vendor relationship management

  10. Ordering of all office supplies and equipment purchasing

  11. Knowledgeable on MS Office and time keeping systems

  12. Attendance tracking

  13. Other duties as assigned

Consequence of Error / Impact of Decisions

Results of position’s efforts will be reviewed by the DCL. The Office Manager will be responsible for checking his/her own work. Poor decisions will negatively impact the objectives of the management team and the service relationship with the customer.

Financial risk – misrepresentation of financial performance of the operation, earnings risk or customer relationship risk if billing is not accurate.

Supervision Received

The DCL will provide specific goals and general direction.

Finance Manager will give guidance and direction on finance-specific deliverables and generally oversee the financial reporting, billing, and accounting functions.

Supervision Given

The Office Manager may be required to supervise as many as two non-exempt employees.

Working Conditions:

This Office Manager works primarily in an air-conditioned office environment within a distribution center, and works on the distribution center floor as needed. Activities within the distribution center consist of materials storage, movement by material handling equipment, and production personnel performing material transactions. Steel-toed shoes are required when working on the distribution center floor.

Organization Chart:

Reference Ryder organization chart for Philips Electronics.

Qualifications & Skills :

  • EDUCATION – Associates degree or equivalent is required, with a preference to have a Bachelor’s degree.

  • EXPERIENCE – Three to five years office management/accounts payable or related experience required. Applicable industry knowledge within a warehouse or distribution environment.

  1. Experience with Accounts Payable and Vendor Invoice research

  2. Experienced excel user; ability to utilize lookup functions and pivot tables/charts.

  3. Experience with bookkeeping and general accounting principles in a large organization (preferably Fortune 500.)

  4. Experience in vendor and customer relationship management role.


  • SKILLS – PC proficiency in Microsoft Office applications, outstanding written and oral communication skills, and ability to handle multiple tasks in fast paced team environment. An understanding of P&L’s is a plus. Understanding of basic accounting principles, human resources, and safety/security policies and procedures is required.


  • High school diploma or GED

  • Bachelor's degree in logistics, supply chain, or related field preferred

  • Two (2) years or more of experience in logistics, warehouse or industry related field

  • Two (2) years or more of supervisory experience

  • Three (3) years or more of problem solving skills experience, use of formal Root Cause Countermeasure Systems preferred

  • Ability to:

  • Prioritize and organize work, along with strong follow-up, analytical, problem solving and sound decision making skills

  • Effectively communicate in both verbal and written forms with customers, employees, peers and management, Ability to effectively communicate in both verbal and written forms with customers, employees, peers and management

  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Work self-directed with minimal supervision

  • Work independently and as member of a team

  • Manage individual performance and employee relations

  • Flexibility to operate, and self-driven to excel, in a fast-paced environment

  • Capability to multi-task and highly organized with excellent time management skills

  • Detail-oriented with excellent follow-up practices

  • Intermediate computer skills

  • Exposure to Lean principles, systems and tools (beginner level) preferred

  • Knowledge of:

  • Warehouse Management Systems (WMS) (intermediate level) preferred

  • Material handling equipment may be required based on position (intermediate level) preferred

  • OSHA (intermediate level)

  • DOT and Hazmat (intermediate level) may be required based on the account preferred


• Communicate daily/shift goal of facility and group(s); devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed

• Provide leadership for employees through in depth training and continuous review of employee understanding of policies, procedures and processes; create a productive work environment through effective communication, coaching, motivating and leading by example

• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results

• Hire, train and supervise Leads, Customer Logistics Supervisors (CLS), and/or hourly employees in the assigned work group(s)

• Support and aid in the development of system and process training for employees in the work group(s); perform administrative functions to include tracking of time, attendance and performance feedback

• Instruct and enforce location safety management plans, training and processes

• Assign employees to individual tasks and ensure required tools are available

• Perform other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2017-40475

Job Locations US-OH-COLUMBUS

Posted Date 5/5/2017

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 2174