Ryder System Insurance Billing Associate in ALPHARETTA, Georgia

Opportunity Details:

Position Description:

The Insurance Billing Associate is routinely expected to make decisions in absence of formal guidance or guidelines, and/or interpret guidelines for proper application. This position will be responsible to regularly plan the work of , assign work to, and follow up on the work of other employees, but does not have hire and fire authority.


  • High school diploma or G.E.D required

  • Minimum of 3 (three) years previous work experience

  • Experience in billing and using 10 key

  • Experience in Mainframe applications, and FIS

  • Advanced skill in Microsoft Excel such as working with formulas, data tables, pivot Charts, queries, custom functions, data management and analysis


  • High school diploma plus occupational specific training

  • (Business school, computer training, junior college classes) usually less than one year or High school diploma plus occupational specific training beyond high school or an AA degree or Two or three years of occupationally-specific training beyond high school or an AA degree, preferred

  • Proven written and verbal skills, ability to multi task with limited supervision, attention to detail, timely follow up, able to meet deadlines

  • The position requires a relatively high level of problem-solving skills

  • Exceptional interpersonal/communication skills


  • Initial setup of collisions in FIS, obtain proper documentation, communicate accident # and GL account back to locations, and maintain accident screens

  • Work with shops and rental counters to obtain missing collision information

  • Bill physical damage repairs on Customer Provides insurance and deductibles on Ryder Insured customers on a daily basis

  • Submit and verify Miami Credit requests, correct and resolve issues

  • Communicate potential liability issues to Ryder National Liability Claims Office

  • Work with Safety Managers on major incidents. Process JV's - non-reversing and accruals, process misc. bills

  • Review and analyze month end margins utilizing Brother Sister Report to ensure correct financial impact to BU's P and L. Correct as necessary to properly record revenues and expenses. Obtain proper DOO or DOR approval for any unbillable charges and compile monthly spreadsheet for BU's

  • Liaison between customers and BU Management, i.e.: phone contact, call tracking and resolution of issues between SSC departments

  • Persuade and negotiate with outsiders in extremely important, sensitive and complex situations, represent Ryder's interests to influential outsiders, or perform other duties requiring a comparable level of communication skills

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2017-37793

Job Locations US - GA - ALPHARETTA

Posted Date 2/15/2017

Category Accounting/Finance

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 9824